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I don't know that Fruit of the Loom could have conducted an effective agency search without Pile and Company's guidance. Our ultimate goal was to find the agency partner best equipped to align with our brand needs and objectives, challenge us when our thinking becomes narrow, and share in the realities of the day-to-day business.

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Senior Vice President, Brand Communications
Fruit of the Loom Logo
Pile helped us easily sort requirements into ‘must haves’ and ‘nice to haves.’
Content Manager

Thanks to the assistance of Pile and Company, athenahealth was able to find a new digital agency in record time, using a highly organized and objective process. Pile’s experience in running hundreds of agency searches benefited us from the very beginning and kept us on track throughout the 10-week process.

To arrive at the appropriate agency selection criteria, Pile helped us easily sort requirements into “must haves” and “nice to haves.” They then used a truly unique process to evaluate agency submissions, including 10-minute video introductions to agency teams. Ingenious! The process could not have been more efficient, especially for our VP of Marketing, Content & Communications, who runs on a very tight schedule.

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Performance evaluations involve mutual feedback and assessment, problem solving, action plans, and follow-up.
Senior Vice President, Marketing Communications

Comcast has worked with Pile and Company since 2007. Among other things, Pile has conducted numerous agency reviews for us ranging from broad AOR assignments to specialty marketing and niche assignments. Pile also conducts annual performance evaluations across our entire roster of agencies and provides strategic counsel on strengthening these critical relationships.

We view our engagement with Pile as "always on," rather than limited to the specific agency selection process. With Pile, we have a structured—and constructive— agency evaluation process, with all of our agencies. The performance evaluations involve mutual feedback and assessment, problem solving, action plans, and follow-up. With this process, led by Pile, there are no "surprises" either for us or for our agencies. I feel confident that the agencies also value this process, as it strengthens our teams and keeps us all focused on great work.

Allowed us to get a really good perspective on what it would be like to work with the agency.
US Marketing Manager

The Pile process allowed us to get a really good perspective on what it would be like to work with the agency and great insight into the agency's full capabilities. We are so happy with the outcome of our review and know that we made a great decision because of this process.

I highly recommend Pile as a partner in the complex process of agency search.

Pile was instrumental in helping Mazda find the right agencies capable of supporting our ambitious brand development plans.

Right from the start, they worked with us to clarify our goals and expectations. Pile was invaluable in limiting our search to only those agency candidates that were culturally compatible and capable of delivering on our specific needs, saving valuable time and resources. The end result was a truly successful review and selection process that has helped Mazda establish an infrastructure for a more successful future.

It was wonderful working with Pile. They took the very daunting process of finding a new agency and made it very easy.
Director of Marketing
Weight Watchers Logo

Pile really kept us on track. They challenged us with great questions about each agency, but most of all they kept our team focused. I love the organizational tools that Pile provided, which enabled us to really evaluate every agency on a level playing field.

Perhaps the most valuable part of working with Pile was that they really became a part of our team here at Weight Watchers. They made sure that they understood our business inside and out. It was like having another team member that was focused solely on getting us to hire the right new agency.

Given the time and energy it takes to find a new advertising or marketing agency, it was really helpful to have Pile in the room as a true partner, to help pose the right questions, and evaluate each agency with the appropriate lens. I would absolutely recommend Pile and Company to anybody looking for a new agency.

Pile really challenged us to think hard about what we needed in an agency partner.
VP, Marketing
TJ Maxx Logo

T.J. Maxx hired Pile and Company to conduct an agency search for us. The process and the results were terrific. Pile and Company came forward with a process and a recommendation that were a combination of best practices, and honed in on exactly what should be covered in an agency review. They also looked into our needs and were willing to customize the process so it would work best for our culture and very aggressive timeline.

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A.T. Cross
Agfa Business Products
American Cancer Society
American Express
American Legacy Foundation
Analog Devices
Aruba Tourism
Auto Club Group
Avis Rent a Car
BankBoston (Bank of America)
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