The Brief - Monday

by mgill 30. November 2009 11:05
Tying Up Loose Ends With 'Oprah,' 'Mad Men,' Wine Clubs and More
It is time again to ask 20 questions about advertising, marketing, the media and popular culture.

Is there anything more annoying than commercials that pretend a made-up word or phrase - say, "holisaleabration," heard in current spots for A.& P. and Waldbaum's supermarkets - is so difficult to pronounce that the announcer is required to repeat it incessantly? Read more...
AOL to Produce News, Videos by the Numbers
AOL is putting the finishing touches on a high-tech system for mass-producing news articles, entertainment and other online content, the linchpin of Chief Executive Tim Armstrong's strategy for reviving the struggling 25-year-old Internet company after Time Warner spins it off next month.

Mr. Armstrong's goal is to make AOL, which has been losing visitors and revenue, a magnet for both advertisers and consumers by turning it into the top creator of digital content. He hopes to do so in part by turning some media and marketing conventions on their ear, and potentially blurring the lines between journalism and advertising. Read more...
From CVS to Costco, Retailers Put the Screws to Brands
Coke, Energizer Ditched in Price Fight, CVS Bills to Make Up Profit Deficit
Marketers are facing the litmus test of whether their brands truly are indispensable as retailers show a growing willingness to boot even major, well-advertised brands to improve leverage, margins and lower prices.

Costco's recent decision to strip Coca-Cola products from its shelves in a pricing dispute is the highest-profile sign yet that the age-old battle between marketer and retailer is escalating, due to the growing power of private label, looming package-goods deflation in the face of falling commodity prices, rising pressure on retailer margins, and softening volumes. Facing those factors and armed with data from loyalty cards, retailers are getting savvier about which brands to keep and which to lose. Read more...
BBC figures show popularity of iPlayer viewing via iPhone and PS3
Almost as many people are accessing television via their iPhone or PlayStation 3 as via a Mac computer, BBC data has revealed.

The vast majority of television requests came from PCs, with 76% of television watched in this way during October.

But the BBC figures showed that 7% was requested from an iPhone or an iTouch device, compared with 7% from a Mac and 6% from a PlayStation 3. The remaining 2% was via Wii or other mobile devices. Read more...
Viral Loop' shows how viral marketing boosts start-ups
Adam Penenberg's latest book, Viral Loop, is catching.
Penenberg, a professor of journalism at New York University, dizzily taps into the energy of the entrepreneurs who over the last decade and a half created some very successful Web-based businesses -Facebook, PayPal, Hotmail, to name a few. Their mode of operation: viral marketing, a method of product promotion that relies on getting customers to market an idea, product or service by telling their friends about it, usually by e-mail. Read more...
OTHER NEWS
Brandweek: A Marketer's New Worry: Are My Ads Retweetable?
For some time, publishers of editorial content have included tags that let readers retweet, Digg or add stories they like to their Facebook page. In the near future, that same functionality is coming to ads.

Federated Media has announced a deal with TweetMeme that will let marketers attach a retweet button to their ads. Meanwhile, Digg, which has run Diggable ads on its homepage since August, is planning to export those ads to other Web properties in 2010, according to Chas Edwards, publisher and chief revenue officer at Digg. AdMob, the mobile ad network currently being acquired by Google, is in the process of adding hooks to video ads that would let users share an ad they like on Facebook or Twitter. Read more...
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First say to yourself what you would be; and then do what you have to do.
Epictetus
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The Brief - Monday

by mgill 23. November 2009 04:35
AOL Revamping Its Logo, Hoping to Revive the Brand
AOL is taking a cue from Boy George, hoping to improve its karma by becoming a chameleon.

A new brand identity to be adopted by AOL next month, when it is spun off from Time Warner, ditches the odd-looking triangle that has long served as the brand symbol and replaces the letters AOL with "Aol." - complete with a period. Read more...
Marketers Find Web Chat Can Be Inspiring
Devising Campaigns, IBM, Harrah's Are Guided by What Consumers Are Saying Online
International Business Machines and a handful of other major marketers, including casino operator Harrah's Entertainment and software giant Microsoft, are experimenting with developing ad campaigns based in part on what consumers are chatting about on the Web.

For decades, advertisers have relied heavily on sometimes-dated consumer surveys and focus groups to provide grist for their ads. Now, some are using new technologies to scan the Web for key words to find out what consumers are-and aren't-saying about their brands. Read more...
Brands Have a Role to Play in Helping People Find the Good Stuff
Digital Curation Is a Key Service in Attention-Strapped Economy
The internet offers an endless buffet of choices. And that supply of content choices is far outstripping demand (our attention). As a result, each of us is going to have to make choices about what we consume and when.

Today we're increasingly electing to allow Facebook to dominate our attention. According to a recent study released by Drake Direct, the social network now accounts for 25% of all page views on the web. Facebook is also rapidly closing in on Google, the top site in terms of visitors. Tomorrow another site may emerge, but I expect these two powerhouses to continue their dominance for the foreseeable future. Google and Facebook know how to combine algorithms and friends in clever ways that surface relevant content that we care about right when we need it. Read more...
Social media like Twitter change customer service
When Wes Harper's high-definition cable service went on the fritz a few months ago, he hopped on Twitter and tried to reach Comcast's customer service reps.

At the time, it seemed the best course of action, given Comcast's sterling reputation on the social-media service. Read more...
OTHER NEWS
Brandweek: Social Media Users Really Are More Social
Facebook friendships may improve real friendships, according to new research. Findings released in a Euro RSCG-commissioned white paper yesterday stated that 27.6 percent of American social media users said that their offline relationships are actually benefiting from online interaction via social media.

The study, in which MicroDialogue surveyed more than 1,200 U.S. social media users between the ages of 18 and 65-plus, revealed that social media tools now play a key role in keeping consumers connected. Almost half (48.7 percent) felt that online communication was more convenient than face-to-face, 39.9 percent said that online social groups were truly social and a quarter (25.6 percent) reported that they made no distinction between online and offline interaction. Read more...
The BRIEF Bonus
Every artist was first an amateur.
--Ralph Waldo Emerson
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The Brief - Friday

by mgill 20. November 2009 10:12
A Local Push, Timed to Holidays, to Loosen Wallets
Through the decades, marketers have veered between "Think global, act local" and "Think local, act global." At one point, someone even coined a portmanteau word, "glocal," which sounded like a variety of the Glo-Coat brand of floor wax sold by S.C. Johnson.

Now, the pendulum seems to be veering toward marketing that is focused locally. It is particularly true as new technologies like local search make it easier to concentrate on the grass roots in a hyperlocal way. An example of the trend is a campaign being introduced for the Christmas shopping season by NYC & Company, the city's tourism organization.

Read more...
Talking Back to the TV
Get ready for interactive television ads, as companies try to compete with the Web-and get consumers a lot more engaged.
A host of nifty technical tricks has brought much-needed razzle-dazzle to Web ads. Now, the once stagnant television commercial is having its star turn.

This month,Burger King Holdings Inc. will roll out an interactive TV ad campaign that is part of the fast-food company's elaborate movie tie-in with "The Twilight Saga: New Moon," the second film in the popular vampire-werewolf series. Viewers of the ads, which will appear on the satellite DirecTV service, will be able to use their remote controls to take a quiz testing their knowledge of the film.

Read more...
Women's Hidden Holiday-Shopping Secrets Revealed
In past years, predicting post-Thanksgiving holiday-shopping results seemed like a game of rock, paper, scissors. Retailers are desperate for a profitable Black Friday. Of course, they remain at the mercy of those whose wallets matter most: women, the power shoppers who always make or break the holiday. To detect women's hidden holiday-shopping secrets, marketing consultancy Just Ask a Woman fielded a survey of 2,000 women to expose some half truths of Christmas 2009. Here's what we found. Read more...
Firebox makes Secret Santa world record attempt
Gadget and gift website Firebox.com is to attempt to set a world record by organising a global secret santa in the run up to Christmas.
The retailer wants to get a record number of people involved in secret santa - the practice of buying gifts but giving them anonymously.

Global secret santa invites users to spend £9 on a choice of one of 18 gifts to be given to a mystery person, and then receive one in return.

The range of products on offer, from a set of Classic Airfix Toy Solders to a packet of chocolate-covered ants, and they could be sent anywhere in the world. Participants are able to write a personalised message in the present before it is despatched.

Christian Robinson, managing director of Firebox.com, said: "Global Secret Santa is all about surprising and connecting people. To think that there will be people this Christmas getting gifts from strangers they've never met, from the other side of the world is just amazing. The buzz has been brilliant so far and we are thrilled about the prospect of setting a new world record." Read more...
OTHER NEWS
PR News: Salesforce.com Unveils Salesforce Chatter - Enterprise Collaboration Meets the Real-Time Social Computing Model Loved by Millions on Facebook and Twitter
Salesforce.com Dreamforce Conference, the enterprise cloud computing company, today unveiled Salesforce Chatter (http://www.salesforce.com/chatter/), a new secure enterprise collaboration application and social development platform. Salesforce Chatter will revolutionize the workplace by leveraging the social networking models made popular by the consumer Web, allowing any company to collaborate in real time with a secure, private social network for their business. Content, applications and people will now have profiles, feeds and groups, enabling them to be deeply connected. In addition, developers will now be able to use the Salesforce Chatter platform to build social enterprise applications, and all 135,000 native Force.com applications will instantly become social. Salesforce.com is the only company uniquely positioned to deliver a social, enterprise-scale application and platform like Chatter because of its world-class security, trusted sharing model and the critical business information stored in salesforce.com's cloud apps. Salesforce Chatter will be salesforce.com's first enterprise-wide app, bringing the power of cloud computing to every employee. Read more...
The BRIEF Bonus
Knowledge comes, but wisdom lingers.
-- Alfred Lord Tennyson
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The Brief - Wednesday

by mgill 18. November 2009 10:15
A Local Push, Timed to Holidays, to Loosen Wallets
Through the decades, marketers have veered between "Think global, act local" and "Think local, act global." At one point, someone even coined a portmanteau word, "glocal," which sounded like a variety of the Glo-Coat brand of floor wax sold by S.C. Johnson.

Now, the pendulum seems to be veering toward marketing that is focused locally. It is particularly true as new technologies like local search make it easier to concentrate on the grass roots in a hyperlocal way. An example of the trend is a campaign being introduced for the Christmas shopping season by NYC & Company, the city's tourism organization.

Read more...
Talking Back to the TV
Get ready for interactive television ads, as companies try to compete with the Web-and get consumers a lot more engaged.
A host of nifty technical tricks has brought much-needed razzle-dazzle to Web ads. Now, the once stagnant television commercial is having its star turn.

This month,Burger King Holdings Inc. will roll out an interactive TV ad campaign that is part of the fast-food company's elaborate movie tie-in with "The Twilight Saga: New Moon," the second film in the popular vampire-werewolf series. Viewers of the ads, which will appear on the satellite DirecTV service, will be able to use their remote controls to take a quiz testing their knowledge of the film.

Read more...
Women's Hidden Holiday-Shopping Secrets Revealed
In past years, predicting post-Thanksgiving holiday-shopping results seemed like a game of rock, paper, scissors. Retailers are desperate for a profitable Black Friday. Of course, they remain at the mercy of those whose wallets matter most: women, the power shoppers who always make or break the holiday. To detect women's hidden holiday-shopping secrets, marketing consultancy Just Ask a Woman fielded a survey of 2,000 women to expose some half truths of Christmas 2009. Here's what we found. Read more...
Firebox makes Secret Santa world record attempt
Gadget and gift website Firebox.com is to attempt to set a world record by organising a global secret santa in the run up to Christmas.
The retailer wants to get a record number of people involved in secret santa - the practice of buying gifts but giving them anonymously.

Global secret santa invites users to spend £9 on a choice of one of 18 gifts to be given to a mystery person, and then receive one in return.

The range of products on offer, from a set of Classic Airfix Toy Solders to a packet of chocolate-covered ants, and they could be sent anywhere in the world. Participants are able to write a personalised message in the present before it is despatched.

Christian Robinson, managing director of Firebox.com, said: "Global Secret Santa is all about surprising and connecting people. To think that there will be people this Christmas getting gifts from strangers they've never met, from the other side of the world is just amazing. The buzz has been brilliant so far and we are thrilled about the prospect of setting a new world record." Read more...
OTHER NEWS
PR News: Salesforce.com Unveils Salesforce Chatter - Enterprise Collaboration Meets the Real-Time Social Computing Model Loved by Millions on Facebook and Twitter
Salesforce.com Dreamforce Conference, the enterprise cloud computing company, today unveiled Salesforce Chatter (http://www.salesforce.com/chatter/), a new secure enterprise collaboration application and social development platform. Salesforce Chatter will revolutionize the workplace by leveraging the social networking models made popular by the consumer Web, allowing any company to collaborate in real time with a secure, private social network for their business. Content, applications and people will now have profiles, feeds and groups, enabling them to be deeply connected. In addition, developers will now be able to use the Salesforce Chatter platform to build social enterprise applications, and all 135,000 native Force.com applications will instantly become social. Salesforce.com is the only company uniquely positioned to deliver a social, enterprise-scale application and platform like Chatter because of its world-class security, trusted sharing model and the critical business information stored in salesforce.com's cloud apps. Salesforce Chatter will be salesforce.com's first enterprise-wide app, bringing the power of cloud computing to every employee. Read more...
The BRIEF Bonus
Knowledge comes, but wisdom lingers.
-- Alfred Lord Tennyson
Photographs from around the world
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Picking the Right Team for New Business

by jneer 18. November 2009 06:18
Building the right team for a potential new client may be the most important decision an agency will make throughout the selection process.  Because even if you have the experience, you’ve done great research and your strategy and creative are flawless – if the chemistry isn’t there, the business won’t be yours.

The situation is certainly a difficult one – the client expects to meet the team who will work on their business during the review process and the agency has to determine the right team will be before meeting the client.  

Here are our thoughts on how to build the team:
1.    Review the criteria carefully to determine who at the agency has the experience and room on their workload.  Also important are the client’s objectives for the future.
2.    Look at the type of industry and tone of the client’s brand; those can be good indicators of what the culture of the company might be.  
3.    Do your homework. LinkedIn and Google can be great resources to find out who these people outside of work too.  
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